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Why Has My Training Complete Percentage Gone Down?

CTP training completed percentage bar

Sometimes you might notice that the amount of training shown as completed within CTP has gone down.

For example you could move from 100% complete one week to 93% the next.

This is not an error in the system, it simply means that we have added some cool new training within CTP to keep the training material up to date and relevant.

To find the new training steps, just log into CTP, click on training, and complete any new steps which are marked as still to be done.

As you complete them, then the percentage completed meter will increase once more.

So if you notice that the percentage meter has decreased, it means that there is some new training which has been added for you.

CTP training progress screenshot

See also: Why Do I Have To Do Some Training Steps Over Again?